Frequently asked questions

  • Industry experience. Do they have a proven track record in the payments processing industry? Las Colinas #3 a Sales Agency of Card Connect A First Data Company has been serving merchants for twelve plus years.
  •  Industry Specific. Every business has different needs. Card Connect has thousands of Value-Added Reseller software. VAR’s incorporate platform software into their own software product packages.
  • Commitment to data security. Data security should always be a top priority. Card Connect offers Payment Card Industry Data Security Standard.
  • Customer support. You may need support and training when you are getting up and running, when systems change, and at any other point you need help. Card Connect offers a 24/7 support, and Clover Flex 24/7 support line as well.
Since there will always be some degree of risk associated with handling and transmitting sensitive data, processing credit cards with a reputable payment processor is vital. Card Connect processes for two thirds of the merchant worldwide.
Yes, most types of merchant businesses can qualify for a merchant account. The application process may vary depending on your business type and the associated risk that has been assigned by the credit card networks and underwriting.
The cost of accepting credit cards will always include interchange fees assessments. Las Colinas #3, a Sales Agency of Card Connect A First Data Company, bundles fees to include interchange and assessments with volume pricing.
At the minimum, your business should be set up to accept traditional magnetic stripe cards, EMV chip cards and e Wallets. You should also consider whether you need to accept payments on-the-go, online or over the phone. The type of processing you choose depends on your business and customer base.
There are lots of options in POS terminals. The type of terminal you select depends mainly upon the payments options you want to accept, as well as where and how you need to accept those payments. We offer free loaner terminals based on what our customer’s needs are.
Las Colinas #3, a Sales Agency of Card Connect A First Data Company, offers next business day funding for its merchants.
If you are a small business with only one location and a credit card terminal it could take up to 3-5 business days. If you are a larger business with lots of locations and terminals, your ramp-up time may take longer. Also, you may be able to set up payment processing more quickly if you choose a mobile processing application versus a traditional countertop POS system.
Las Colinas #3 a Sales Agency of Card Connect A First Data Company, offer customer support. We also have regional sales reps that are available to help.
Las Colinas #3, a Sales Agency of Card Connect A First Data Company, offers a onetime cancellation fee of $95.00 if before the end of the agreement time of three years.

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