“Just like any other customer, I am often guilty of not creating enough time to give reviews. But after the exceptional services provided to my practice by Ms. Joanna Thurn of Card Connect (formerly Ignite payments), I cannot hold back on giving this review. As a small business owner, my goal has always been to get the best “bang for my bucks”. Consequently, I had checked out many credit card merchants. But when Joanna came to my office to make the presentation about her services, it was different from all other sale pitches. She was not pushy, she made it simple. Best of all, there were no hidden fees. She was patient and supportive throughout the process. She took time to explain the process and answer all my questions. She came to my two office locations several times before, during and after the installation of the machines. She even went out of her way to get me the credit card terminals that I had requested. She was very educative to both my staff and I. She has a business customer for life. Her services deserve 5 stars. I highly recommend her.”